Branch Operations Manager

at CAM Property Services
Location Torrance
Date Posted May 12, 2021
Category Trades & Services
Job Type Not Specified

Description

CAM Property Services (est. 1987) is a property services contractor for commercial, multifamily, office and industrial properties across California. We are Headquartered in Torrance and have branch offices in Anaheim, Clovis, Rancho Cucamonga and San Diego.

We seek a Branch Operations Manager to lead our Steam Cleaning/Pressure Washing Division. The successful candidate will be a subject matter expert who drives service excellence and builds strong client relationships with property management and facility professionals.

Duties

  • Full P&L responsibility, budgeting, and strategic planning to drive top line revenue and profitability
  • Provide leadership and support to each CAM branch to ensure employee engagement, safety, compliance, and quality control
  • Effectively communicate and drive organizational change
  • Ensure resources (tools, talent and equipment) are efficiently and effectively allocated and deployed
  • Continuously drive innovation and maximize organizational efficiency
  • Develop strong partnerships with key business partners, i.e. suppliers

Key Metrics, Processes

  • Develop KPIs for the division and each branch
  • Strategic planning to win in each branch (market) we operate
  • Talent Management and Acquisition (collaborate with HR, use HRIS platform)
  • Client Retention and Contract Management (collaborate with Region Leaders)
  • Onboard new sales (collaborate with sales team)
  • Equipment and resource management

Qualifications

  • 3+ years P&L and management experience
  • Bachelor's Degree
  • Demonstrated success in sales with strong client service experience
  • Excellent communication skills (written, spoken, listening, presentation skills)
  • Experience with CRM Aspire -- a plus
  • Bilingual, English/Spanish -- a plus

Compensation

  • Guaranteed base salary: $84,000 - $90,000 annually (DOE)
  • Annual incentives based on P&L performance
  • Paid time off (holidays, sick and vacation days)
  • Medical, dental, and vision insurance
  • Company auto

Learn more about CAM Property Services at