Facilities Maintenance Specialist: Commercial Cleaning

at PEAR HR Solutions
Location Melville
Date Posted April 30, 2021
Category Call Centre / CustomerService
Trades & Services
Job Type Not Specified

Description

Elite commercial cleaning company is seeking a highly motivated Facilities Coordinator for their clients in Stanford, Greenwich, Jersey, Naussau, Suffolk, and the 5 Boroughs.

Responsibilities

:

  • Prioritize multiple projects
  • Receive and coordinates maintenance repair calls: timely and complete dispatch, scheduling, follow-up, quote preparation, problem solution, and post-service activities.
  • Source vendor(s)/ Supplies for maintenance projects
  • Coordinate customers repairs from beginning to successful completion.
    • Painting
    • Minor electrical (ballasts/light fixtures)
    • Minor plumbing (resetting toilets + powersnaking)
    • Replace ceiling tiles
    • Shelving
  • Follow up with customer to ensure work orders and or special projects are completed in a timely and satisfactory manner.
  • Perform other duties, activities, or projects as assigned.

Skills

& Qualifications

  • Knowledge of customer service principles and practices. Proficiency with Microsoft Office (Outlook, Excel, Word) and other systems.
  • Demonstrate professional verbal and written communication skill
  • Ideal candidate comes with up to 2 years of experience in facilities management experience
  • Proven experience as a customer service dispatcher or other relevant experience.
  • Active listener with strong verbal and written communication skills
  • Strong verbal and written communication skills
  • Demonstrated customer service excellence.
  • Sound Judgement and Critical Thinking Skills
  • High attention to detail

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