Insurance Processor/Account Manager in Training

at Rice Insurance
Location Issaquah
Date Posted May 13, 2021
Category Call Centre / CustomerService
Job Type Not Specified


Are you looking for a position in a growing and dynamic company that allows for opportunities for advancement? If so, you are a great fit for the Commercial department in either the Processor or Account Manager role. You will utilize your love of learning and highly efficient technical skills to support your team and clients. For the right candidate, this position can be in office, remote, or a combination of the two. Experience in Insurance is a plus, but we are willing to train the right candidate. Apply today to begin a new career in a stable and interesting industry!

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Employee Benefits

  • Energetic, innovative, and collaborative work environment
  • Competitive compensation
  • Generous paid vacation, sick time, and holidays
  • 401K
  • Work/life balance - 37.5 hour work weeks
  • Personal development, training, and mentorship
  • 1-hour lunches

Major Responsibilities

  • Provide excellent internal customer service
  • Issue appropriate documentation as needed including certificates of insurance
  • Accurately and timely process documents, changes, and client billing
  • Compose or assists in composition of highly technical or sensitive correspondence
  • Adheres to established guidelines and protocols for workflow and system documentation
  • Requires a High School Diploma or equivalent
  • Require a minimum 1-year customer service or office experience
  • Willingness to obtain and maintain a Property & Casualty License (education and licensing paid for by Rice Insurance)
  • Strong technical skills
  • Working knowledge of Microsoft Office Suite
  • Demonstrate strong communication skills, listening, written and verbal
  • Demonstrate excellent customer service skills
  • Detail oriented and accurate
  • Possess a positive attitude and excellent interpersonal skills
  • Self-motivated
  • Maintain confidentiality of information
  • Strong time management skills with the ability to prioritize
  • Target 60 WPM typing speed (typing test may be required)