Pest Contol Service Manager

at Sense
Location Mcdonough
Date Posted May 12, 2021
Category Trades & Services
Job Type Not Specified

Description

Urgently hiring
Job details
Salary
$45,000 - $55,000 a year plus Commision
Job Type

Full-time

Number of hires for this role

1

Qualifications

    • US work authorization (Required)
    • High school or equivalent (Preferred)
    • Customer Service 1 year (Preferred)
    • Pest Control 3 years (Preferred)
    • Driver's License (Preferred)

Full Job Description
All South Pest Control is a fast-growing residential pest control service provider. We are currently seeking a Service Manager to join our team of professionals in the Atlanta location. We're seeking energetic candidates who enjoy creating and managing systems, hands-on problem-solving, physical and technical work, development of emerging markets, and have a passion for exemplary customer service. You will coordinate and train a team of technicians to deliver a world class pest control service to our valued customer base. The work is fast-paced, multi-faceted, engaging, and challenging. As part of a growing company there will be opportunities for upward mobility.

Job Overview

  • Must be committed to the culture of always delivering a 5 star customer experience. Our leaders will be responsible to help all team members adapt and deliver on that culture and vision
  • Help scale a fast-growing pest control company
  • Must be willing to perform field training for our current and new technicians
  • Have the mentality to also lead by example
  • Provide customers with an unforgettable customer service experience
  • Develop "Raving Fan" systems for customers and employees
  • Maintain customer accounts
  • Further develop scalable service systems
  • Work in unity with local management and partners.
  • Be Familiar with State Laws and Regulations with the Pest Control Regulation Agency
  • Job Requirements

  • MUST hold a high level active State Pest Control License (the license level requirements vary according to state department of agriculture regulations)
  • MUST have experience hiring and training technicians and willing to convey the company's mission of enhancing the quality of life for each customer and employee.
  • Impeccable customer service skills, effective listening skills, and possess strong problem solving skills.
  • Fleet management experience is preferred.
  • Knowledgeable about Pest Management Software Systems(pest pac).
  • Ability to learn concepts and pest control industry related technical information.
  • Beaming positive attitude and adaptability.
  • MUST have conflict resolution experience
  • MUST have an excellent skillset to identify and resolve customer concerns both in person and over the phone.
  • MUST have a customer retention knowledge and background
  • Hold an active driver's license with a clean driving record. (Must pass our MVR check)
  • Must pass a background check
  • Must Pass a drug Screen ( We also do random drug testing)
  • May be some seasonal travel required
  • Must be willing to help and respond to calls from customers and your techs. These calls may come in after hours
  • Compensation

  • Salary Base
  • Monthly performance bonus depending on team performance
  • Comprehensive Company Benefits
  • Paid Vacation
  • Sick Time
  • Company vehicle and fuel card
  • Company credit card
  • 7 Paid Holidays - Industry Best! (New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day, New Year's Eve.)
  • Sales commissions available for Service Managers
  • Opportunity for continued growth to the next step!
  • We work Monday through Friday with Saturday's and some holidays. Sales ability is a bonus and our employees are rewarded for their efforts.

    Come be a part of this Dynamic Dream Team, All South Pest Control is a fast growing and innovative company where great things are happening!!

    Job Type Full-time

    Pay $45,000.00 - $55,000.00 per year Plus Commission

    Schedule

    • 9 hour shift
    • Monday to Friday
    • Some Weekends

    Supplemental Pay

    • Bonus pay
    • Commission pay

    Education

    • High school or equivalent (Preferred)

    Experience

    • Customer Service 1 year (Preferred)
    • Pest Control 3 years (Preferred)

    License/Certification

    • Driver's License (Preferred)
    • Georgia Pest Control Applicator License (Preferred)

    Work Location

    • One location

    Benefit Conditions