|Date Posted||January 15, 2022|
Trades & Services
Begin Your Rosewood Journey We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Miramar Beach is looking for Full-Time and Part-Time Security Officers to join the Security Team! Overview: To be responsible for ensuring the safety of guests, associates, and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Security Officer Essential Responsibilities: Report for duty punctually ready to work in full uniform paying attention to personal hygiene and tidiness. Patrol hotel property to ensure the safety of guests and associates and to protect all hotel assets. Answer house calls to assist guests and associates' safety and security in the hotel. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and associates, ensuring documentation and disposition of reports. Check all alarm systems, safety, and fire equipment systems and closely monitor the security of building doors, service areas, and delivery areas. Maintain accurate records while engaging in basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and associate and guest binder interaction. Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations; set up barriers and signage, and provide direction or information to others. Observe and report incidents or suspicious activity as appropriate for the circumstances and/or as required by the Company. Respond to incidents of disaster, healthcare facility emergency codes, fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous material event, inclement weather, and other incidents or conditions following procedures established for the post, by the company, or through training or certification. Accurately log and maintain the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual. Assures that all property removal is conducted within appropriate policy requirements and in accord with standards. Workplace Safety: Is aware of and works within the healthcare facility and departmental safety guidelines, including reporting potential hazards and hazardous behavior. About Rosewood Miramar Beach: Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom. Competitive Benefits Medical Dental Vision Life Insurance and AD&D Short Term and Long-Term Disability Complimentary Room Nights Requirements Maintain a professional and courteous manner whilst at work. Be known for being honest, reliable, confidential, and trustworthy. Ensure guest and associate privacy and security by respecting confidential information Carry out any reasonable requests made by the manager and other members of the management team in a timely manner. Be proactive, ask questions, and be responsible for the action or lack of action. Attend and complete the resort's organized training sessions and programs as and when required. Experience: Previous experience as a Security Officer for a luxury or ultra-luxury property preferred. Education: High school diploma and hospitality and/or safety and security background. General Skills: Strong verbal and written communication skills, able to work quickly and accurately at all times; adaptable to a range of activities in any given day - an effective team worker; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good directions thoroughly; understand a guest's service needs; work with minimal supervision; maintain the confidentiality of guest information and pertinent hotel data. Technical Skills: Proficiency with Microsoft Office products. Thorough knowledge of all hotel services and amenities; ability to provide clear directions. Language: Required to speak, read and write English, and do basic mathematics. Bilingual in Spanish preferred. Rosewood Miramar requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to beginning employment. In accordance with the law, Rosewood Miramar will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact if they have questions about this requirement or wish to request an accommodation....