Senior Client Services Manager – 269

at Searchlight Inc
Location New York City (Manhattan)
Date Posted January 14, 2022
Category Call Centre / CustomerService
Job Type Not Specified


Our client is a leading media company, and theyre looking for a talented Senior Client Services Manager to join their team. The role requires conceiving, managing, and executing online marketing initiatives and managing the full sales cycle of advertising programs. As Senior Client Services, youll act as an internal sales representative with a wide breadth of responsibilities from media plan creation, campaign implementation, optimization, reporting, and program retention and renewals. The ideal candidate is a tactical hunter who loves working with people and ensuring proper resolution of client business issues.


* Create media plans in line with strategic marketing goals and respond to RFPS
* Ensure delivery and performance of advertising campaigns
* Lead cross-functional efforts to implement custom elements
* Collaborate with Ad Ops to ensure clients ads are trafficked, monitored, and optimized
* Optimize campaign performance and company revenue by coordinating reports to increase success rate and renew current business
* Update contract management system and alert team to any campaign change orders that impact revenue


* BA/BS Degree in marketing or business or relevant working experience
* 4+ years of marketing, sales, and/or account management experience, including one year of digital advertising experience
* Project management experience a major plus
* Strong written and verbal communication with the ability to form relationships quickly over email or phone
* Team player with strong analytical and strategic problem-solving skills
* Proficient in MS office suite


Searchlight is a digital recruitment firm specializing in media, advertising, and emerging technology. Our expertise includes media sales, marketing, technology sales, media, client services, project management, analytics, ad operations, and other client-facing roles. If youre looking for a career in digital, we'd love to hear from you!

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