Sr Specialist, Career Development DE&I

at T-Mobile
Location Bellevue
Date Posted April 27, 2021
Category Trades & Services
Job Type Not Specified

Description

Job Description"At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.( or call 1-)In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc)."The Senior Specialist, Career Development role partners with Leadership Development Program Managers and/or Project Managers to implement complex, technology based learning experiences centered around DE initiatives. In this role you will then take ownership of the program to partner in drive implementation and move to maintenance. You will use deep knowledge of learning technology and learning program logistics, as well project management skills to support the implementation and drive the maintenance of leadership development programs across TMUS. To accomplish this, you will partner closely with stakeholders from various groups such as Program Management, Leadership Development Consulting, Instruction Design & Development and front line leaders.In Program Implementation• In implementation, acts as a thought partner to the Program Manager on highly complex, programs consulting on general logistics, virtual classroom/LMS functionality, ILT deployment and event management.• Takes the lead in implementing general logistics, virtual classroom/LMS functionality, ILT deployment and event management. Draws on support from Coordinators, as needed.• Build new curricula in CSOD and Connect. Manage existing curricula and register participants.• Implement training measurements via quizzes, surveys and certifications.• Support the deployment of new learning materials and support team readiness prior to launches.• Sends communication to participants and Executive sponsors, as needed. Responds to questions and re-directs as needed to Program Manager.• Implements and manages the virtual learning environment in CSOD and other systems.• Partners with the Learning Technology Architect and Manager of Instructional Design and Learning Technology to identify and implement new technology in support of the virtual classroom environment.In Program Maintenance• Own the on-going operations and maintenance of L resources, intranet pages, courses, curriculums and processes.• Act as the go-to for learning support for programs that are in maintenance.• Monitor participant learning progress through the Learning Management System (LMS), make recommendations to drive improvements in areas of opportunity.• Manage complex operations of ongoing programs, events, and offerings including communications, logistics, vendor management and RFPs.• Collect and review feedback on maintenance programs. Provides recommendations on product improvement and enhancements as well as process improvements.• Run and prepare reports from MS Excel.• Remain current in leadership development external best practices, and develop a network of resources to assess Leadership Development practices.EOE StatementEqual Employment Opportunity We take equal opportunity seriously-by choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.ResponsibilitiesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.• Act as a thought partner to the Program Manager on highly complex, programs consulting on general logistics, virtual classroom/LMS functionality, ILT deployment and event management• Takes the lead in implementing general logistics, virtual classroom/LMS functionality, ILT deployment and event management and communications to all levels of the organization. Implements and manages the virtual learning environment in CSOD and other systems• Builds new curricula in CSOD and Connect. Manages existing curricula and register participants. Implements training measurements via quizzes, surveys and certifications. Supports the deployment of new learning materials and support team readiness prior to launches• Acts as the go-to for learning support for programs that are in maintenance. Owns the on-going operations and maintenance of L resources, intranet pages, courses, curriculums and processes. Collects and reviews feedback on maintenance programs. Provides recommendations on product improvement and enhancements as well as process improvements. Monitors participant learning progress through the Learning Management System (LMS), make recommendations to drive improvements in areas of opportunity• Partners with the Learning Technology Architect and Manager of Instructional Design and Learning Technology to identify and implement new technology in support of the virtual classroom environment. Remain current in leadership development external best practices, and develop a network of resources to assess Leadership Development practices to help with implementing new learning technology efforts• Manages complex operations of ongoing programs, events, and offerings including communications, logistics, vendor management and RFPsCompany ProfileT-Mobile U.S. Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: • 3+ years of HR learning operational experience• 3+ years of project management• 3+ years of Learning Management System administration, CSOD preferred• Advanced knowledge of virtual learning tools such as WebEx• Advanced knowledge of the deployment of both technology based learning and leadership development workshops• Strong aptitude to learn new technology and the ability to optimize usage of Cornerstone, Skillsoft and Workday to meet the needs of specific Leadership Development Programs• Advanced knowledge of MS Office (Excel, Word, Project, PowerPoint)• Excellent communications skills• Knowledge of best practices and trends in Learning Technology and Media• Experience with the technology that supports social learning is preferred• Demonstrated ability to solve complex problems in a rapidly changing and ambiguous environmentEducation• Bachelor's degree OD or Human ResourcesTravel requirements• 15% Local; overnightAdditional general or physical requirements• Must be able to communicate with others effectively through written communication methods• Must be able to communicate (talking, hearing, etc.) with others effectively through oral communication methods• This position requires working with a computerOkay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:Driven base pay plus commissionBenefits for part-time and full-time associatesMedical, dental and vision benefitsMatching 401(k)Generous paid time-off programsPhone service discountsEducation reimbursementSerious growth potential for your career!Minimum Qualifications• At least 18 years of age• Legally authorized to work in the United States• High School Diploma or GED• Pre-employment background screen*LI-KH1