|Date Posted||January 14, 2022|
You will work with your sales partner to establish relationships with customers with the goal of helping them detect and prevent advanced cyber attacks and breaches by advising them on what applications to deploy from the Palo Alto Networks platform. Our systems engineers have a deep technical understanding of cybersecurity products, integrations, and critical cyber threats facing our potential customers environments.
We need these technical guides to work with our sales teams, providing training and technical support. You build trust with our clients and teams, establishing strong rapport as a trusted advisor, and build an environment where our clients feel (and are) secure. Additionally, youll be called upon to offer feedback to our product management team on new feature requests and product improvements based on what you learn from your customer base.
Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Architect and propose validated solutions which address the identified cybersecurity problems in each individual environment
Ensure ongoing customer happiness, support, and adoption
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Understand and effectively differentiate against our top competitors
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved