Technical Support Specialist

at Equipment Zone
Location Franklin Lakes
Date Posted May 12, 2021
Category Trades & Services
Job Type Not Specified

Description

Growing Franklin Lakes, NJ company seeks motivated Tech Support Specialist for our line of digital direct to garment printers and other wide format digital printers. We have exciting technology that we sell to customers across the US. The Tech Support Specialist knows how to operate our products inside and out, from the software on the computer to the hardware on the printers. He or she assists customers by phone, email, Skype, Zoom to ensure they can print as effectively as possible. We are willing to train the right candidate.

The ideal candidate will have:

-A strong graphic design background

-2+ Years experience with Adobe Photoshop required

-Previous technical support experience is a plus

-Experience with Epson products is a plus

-Technical skills with electronics or computers is a plus

-Must be outgoing and comfortable talking on the phone

Day to day you may be working on:

-Printer training

-Demonstrating printers to potential customers by video

-Testing new products

We are looking for a motivated self-starter who takes care and pride in their work.

This is a full time position with benefits, including medical and paid holidays.